As an administrator, you can delete inactive users in the action center. By activating this deletion rule, contacts will automatically be deleted after a self-determined time.

Activity counts as:

• Log in.
• Send/receive message.
• Complete program/get new program from instructor.

How this rule is activated by an administrator:

1. Navigate to the "Admin" tab and select "Action Center".
2. Select "New action" and choose "Delete users".
3. Fill in as desired.

• • The rule can be set up to delete contacts both with and without ExorLive Go.
  • Contacts are deleted when they have not been active for X months/years, as you choose.

4. Check if the rule should apply to sub-units. You can choose if the rule should apply to the whole organization or just certain departments.
5. Enable the deletion rule to be active.
6. Save the new deletion rule.