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Communicate with your contacts via message

You can communicate with your contacts directly from ExorLive. In the top right corner you can find a chat icon. With this you can initiate an exchange of messages with your contact.

 

There are a few ways to send a message:

Option 1: Double-click on the contact in the list of contacts, this will open the contact details screen. In the top-right corner of this screen you can see three dots. Click there and select "Send Message" from the drop-down menu.

 

Option 2: Navigate to the "Contacts" tab in ExorLive. To the right of the contacts name, click on the chat icon.

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Once you do, you can see if and where the message will be delivered. If the contact does not have an e-mail address, it cannot receive your message. If you have purchased the ExorLive Go Toolbox license, your contact can reply to your messages from the ExorLive Go App for a quick and easy two-way communication.

If the contact does not use the app today, this will appear and you can invite the contact to the app.

 

Hide messages

*If it is selected in ExorLive Go settings for the organization that messages are hidden, the contact can not see messages sent to the ExorLive Go app.

 

When you receive a response, the chat icon in the top-right will show a number next to it, indicating how many messages you have received. 

 

Click on the symbol to see a list of new messages.

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