Does your organisation use its own sign-in for ExorLive? A desktop shortcut or browser bookmark makes it easy to return to the correct sign-in.

Before you start

You need your organisation’s own sign-in link for ExorLive (SSO link). If you do not have it, ask your IT department or your organisation’s ExorLive administrator.

Important: Use the original sign-in link you were given. When you open it, you are redirected. The address shown afterwards is therefore not necessarily the one you should save.

This guide applies to organisations that have set up an IdP integration with ExorLive. An IdP is your organisation’s solution for managing users and sign-in. SSO (Single Sign-On) lets you use this sign-in to access ExorLive.

Create a desktop shortcut in Windows

1. Copy your organisation’s sign-in link for ExorLive.
2. Go to your computer’s desktop.
3. Right-click an empty area and select New → Shortcut.
4. Paste the link into the Type the location of the item field.
5. Select Next.
6. Name the shortcut ExorLive and select Finish.

Double-click the shortcut to open ExorLive using your organisation’s sign-in. If you are asked to sign in, follow your organisation’s usual sign-in procedure.

Save a bookmark in your browser

You can also save the sign-in link as a bookmark or favourite. As the redirect can happen quickly, check the address saved in the bookmark.

1. Create a bookmark or favourite in your browser.
2. Open the editing options for the bookmark or favourite.
3. Enter ExorLive in the name field.
4. Replace the contents of the URL or Address field with your organisation’s original sign-in link.
5. Save the change and open the bookmark to check that it takes you to the correct sign-in or into ExorLive.

Tip: Chrome calls this a bookmark, while Edge calls it a favourite.

Is your shortcut or bookmark not working?

• You reach the wrong sign-in page: Check that you have saved your organisation’s original sign-in link and that the entire link is included.
• You are asked to sign in: This may be normal if you are not already signed in to your organisation’s system. Follow the usual sign-in procedure.
• You cannot access ExorLive: Contact your IT department or ExorLive administrator to check the link and your access.
• You cannot create a shortcut or edit bookmarks: Your computer or browser may be managed by your organisation. Ask your IT department for help.

For the IT department

Consider making your organisation’s sign-in link available as a shared shortcut, a managed bookmark or an intranet link. Use the same original SSO link and test that it opens the correct sign-in before making it available to users.

Need help with ExorLive? Contact support@exorlive.com.